Best Text Message Marketing Services of 2025

Written by
Best Text Message Marketing Services of 2025 Shanel Pouatcha
Updated

September 16, 2025

Text message marketing has become the secret weapon for small businesses looking to cut through overcrowded email inboxes. With SMS messages boasting a 98 percent open rate compared to email’s 20%, a well-crafted text can drive more immediate action than any other marketing channel.

But not all SMS platforms are created equal. Running professional campaigns requires specialized software that handles automation, compliance management, and analytics. The wrong choice can lead to blocked messages, regulatory violations, or campaigns that simply don’t convert.

For small and medium businesses, you need a platform that’s powerful enough to compete with enterprise marketing but simple enough to operate without a dedicated IT team. After analyzing dozens of platforms and reviewing thousands of customer experiences, we’ve identified the SMS marketing software that truly delivers for growing businesses.

Best for Small Business SlickText

Cobanker review
4.8
CoBanker choice
Overview

SlickText has built its reputation as the all-around champion of SMS marketing, consistently topping customer satisfaction charts with 4.8/5 ratings on both G2 and Capterra. Its strength lies in combining enterprise-level sophistication—like drag-and-drop workflows and advanced analytics—with an interface that feels approachable even for non-technical users.

Designed to help small and medium businesses punch above their weight, SlickText makes subscriber growth effortless with built-in opt-in forms, pop-ups, and list-building tools. It’s been said that SlickText’s pricing can feel steep compared to pay-as-you-go models, but this reflects the platform’s decision to include every feature in every plan, without nickel-and-diming or feature gating. The result is a toolset that grows with your business without forcing constant upgrades or add-ons. For SMBs that want one platform to do it all, SlickText remains the gold standard in SMS marketing.

Best for Small Business
Price Low
Pros
Exceptional customer support with rapid response times and knowledgeable technical assistance
All features included on every plan without restrictions or underlying fees
Intuitive interface perfect for non-technical users and marketing beginners
Cons
Higher per-message cost compared to pay-as-you-go options
Limited international SMS coverage and delivery capabilities for international marketing campaigns
May be a bit much for basic texting needs or simple messaging requirements
  • Advanced automated workflows with sophisticated trigger-based campaign management capabilities
  • Analytics dashboard featuring detailed performance metrics and conversion tracking insights
  • Dedicated customer service support with experienced SMS marketing specialists available
  • List growth tools including customizable opt-in forms and lead generation widgets

SlickText uses a credit-based pricing structure with tiered monthly plans that scale with your messaging volume. The platform offers plans starting at $29/month for 500 credits, with each SMS message consuming 1 credit and MMS messages consuming 3 credits.

Higher-tier plans include volume discounts, with options ranging up to $939/month for 50,000 credits, plus enterprise custom pricing for larger volumes. All plans include rollover credits (unused credits carry over for one billing period), unlimited contacts, and access to the full feature suite including workflows and automation tools without restrictions.

Best for Campaign Management SimpleTexting

Cobanker review
4.7
CoBanker choice
Overview

SimpleTexting is the fastest way for businesses to jump into the SMS world without needing to climb a steep learning curve first. Easy-to-use builders, built-in survey apps, and automation allow even rookie users to whip up professional campaigns in minutes. This platform is the sweet spot for small teams that want to easily manage marketing lists, trigger keyword-based promotions, and dive into campaign analytics—all from within a single dashboard.

Some customers feel that individual one-to-one messaging isn’t as “streamlined” as blasting out bulk campaigns, but this is a testament to SimpleTexting’s focus on efficiency in campaign management. Built-in contests and drip campaigns also make this an ideal solution for both engagement and conversion-oriented campaigns. For SMBs that are ready to take the plunge with their first SMS campaigns with confidence, SimpleTexting hits the happy medium between simplicity and marketing muscle.

Best for Campaign Mangement
Price Medium
Pros
Intuitive campaign creation with no learning curve
Built-in apps for surveys, contests, and marketing automation
Strong analytics with detailed campaign breakdowns
Cons
Individual messaging not as intuitive as mass campaign broadcasting features
Higher pricing than some alternatives
Limited customization options for advanced users
  • Intuitive campaign builder with drag-and-drop functionality
  • Keyword automation system for triggering automated responses based on subscriber interactions
  • Built-in surveys tools and polling features for gathering customer feedback
  • Team collaboration features enabling multiple users to manage campaigns

SimpleTexting operates on a tiered subscription model with eight different plan levels designed to accommodate various business sizes. Plans start at $39/month for 500 messages and scale up to $909/month for 50,000 messages, with custom enterprise pricing available beyond that.

They also offer both monthly and annual billing options, with annual plans providing a 20% discount and upfront access to your yearly message allocation.

Best for Flexibility TextMagic

Cobanker review
4.6
CoBanker choice
Overview

TextMagic is a perfect fit for businesses looking for SMS marketing with no monthly contracts or confusing subscription tiers. It offers genuine pay-as-you-go pricing, non-expiring credits, and worldwide coverage in 200+ countries. This makes it especially attractive for businesses with variable or seasonal messaging volume. TextMagic’s interface is intentionally no-frills, designed to get users straight to the point of composing and reporting messages, without superfluous complexity or a steep learning curve.

Some users on Reddit and review sites have commented that TextMagic’s automation options aren’t quite as robust as some competitors’, but for many businesses this is the point: fewer complex features to navigate, means faster execution. At the same time, TextMagic also caters to more complex needs via their API and Connect plan, enabling businesses to combine TextMagic’s easy-to-use interface with their own CPaaS provider for reduced rates. For teams who prioritize flexibility, transparency, and worldwide reach, TextMagic offers one of the most versatile SMS solutions on the market.

Best for Flexibility
Price High
Pros
Pay only for messages sent with no monthly commitments
Intuitive interface focused on core functionality
Credits never expire providing excellent flexibility
Cons
Automation features less advanced than competitors
Setup can be more complex for advanced workflows
Per-message cost higher than bulk plans
  • Global coverage with reliable international SMS delivery capabilities
  • No monthly fees or subscription commitments with transparent pay-per-message pricing structure
  • API integration capabilities for custom development
  • Real-time reporting dashboard with instant delivery confirmations

TextMagic offers three distinct pricing models to accommodate different usage patterns. The Essential (pay-as-you-go) plan charges $0.049 per SMS with no monthly fees and credits that never expire, making it ideal for occasional users. The Connect plan is designed for businesses with existing CPaaS providers (Twilio, Vonage, etc.), offering TextMagic’s interface with your provider’s lower rates at $0.01 per SMS, plus a monthly platform fee.

Plans start at $65 and for regular users in the US, Canada, UK, and Australia, Professional monthly plans provide volume discounts with pricing that varies by country and includes one free virtual number plus free inbound messages.

Best for E-Commerce Klaviyo

Cobanker review
4.6
CoBanker choice
Overview

Klaviyo is the go-to SMS marketing platform for e-commerce brands that want to convert data into revenue. Its seamless integration with Shopify and behavior-based automation features enable retailers to win back abandoned carts, send timely reminders, and build customized journeys via email and SMS. By leveraging AI-driven personalization, Klaviyo empowers e-commerce brands to scale communication that is personalized to feel one-to-one, even at scale.

Users note that the UI can seem a bit dense and the pricing can scale rapidly as the number of contacts increases—but this actually speaks to Klaviyo’s robustness as an enterprise-level platform built to scale. With 300+ integrations and native predictive analytics, Klaviyo is a growth engine for digital retail. If you’re a thriving online brand ready to level up your customer journeys from transactional to deeply personalized, Klaviyo is a first pick.

Best for E-Commerce
Price Medium
Pros
Advanced segmentation based on purchase behavior and engagement
Powerful AI features for personalized messaging at scale
Deep e-commerce integrations with 300+ platforms
Cons
Pricing scales rapidly with contact growth
Complex interface may overwhelm small businesses without dedicated marketing team resources
Requires technical knowledge for advanced features
  • AI-powered personalization engine for creating highly targeted customer messaging experiences at scale
  • Seamless Shopify integration with native e-commerce functionality and automated abandoned cart recovery
  • Cross-channel automation
  • Behavior targeting based on customer purchase history and website interaction patterns

Klaviyo offers separate email-only and combined email+SMS plans with pricing based on contact count rather than message volume. The Email plan starts at $20/month for 251-500 contacts with 5,000 monthly email sends, while the Email & SMS plan begins at $35/month for the same contact range but includes 1,250 SMS/MMS credits.

As contact lists grow, pricing scales significantly – for example, 10,000 contacts costs $150/month for email-only or $175/month for email+SMS. Additional SMS credits can be purchased in blocks, and the platform offers advanced features like predictive analytics and behavioral targeting that justify the premium pricing for e-commerce businesses.

Best for AI-Powered Marketing EZ Texting

Cobanker review
4.5
CoBanker choice
Overview

EZ Texting positions itself as the bridge between simplicity and intelligence, making advanced SMS marketing accessible to businesses without in-house expertise. Its standout feature, AI Compose, helps teams generate optimized content on demand, while industry-specific templates speed up campaign creation for sectors ranging from retail to healthcare. The platform is equally strong on the compliance side, with built-in tools that keep businesses safely aligned with TCPA and GDPR regulations.

Some experienced marketers have described EZ Texting’s guided approach as “too much hand-holding,” but for many SMBs this level of structure is exactly what makes the platform valuable—ensuring campaigns run smoothly without trial and error. Coupled with its best-in-class onboarding and clear documentation, EZ Texting gives small teams confidence to run professional-grade campaigns from day one. For companies that want the benefits of AI-powered marketing wrapped in a user-friendly package, EZ Texting delivers both innovation and peace of mind.

Best for AI-Powered Marketing
Price Low
Pros
Best-in-class onboarding and documentation
AI-powered features for content optimization
Strong compliance and regulatory support
Cons
Hand-holding approach may frustrate experienced users
Higher pricing for advanced AI features
Limited international messaging options
  • AI content generation tools for creating data-driven suggestions
  • Compliance tools ensure TCPA and GDPR adherence with automated regulatory reporting
  • Industry-specific templates covering retail, healthcare, service business and more
  • Comprehensive onboarding with dedicated support specialists and training materials

EZ Texting uses a credit-based system across four main plan tiers, with all plans including 500 monthly credits as a baseline. The Launch plan starts at $20/month with additional credits at $0.030 each, while the Boost plan costs $60/month with credits at $0.025 each. The Scale plan is priced at $100/month with $0.020 per additional credit, and the Enterprise plan offers custom pricing starting around $3,000/month with dedicated support and advanced features.

All plans except Launch include carrier registration fees, and credits can roll over for one month on monthly subscriptions.

Best for Budget Sender

Cobanker review
4.4
CoBanker choice
Overview

Sender is a platform designed for startups and small businesses who need to extend their marketing budgets without expanding their price range. Integrating email and SMS into one dashboard allows its users to manage and run campaigns across both channels while maintaining one of the lowest prices in the industry.

High deliverability in 48+ countries makes it a global-friendly platform for teams to have reach without the enterprise price point. While users may note the lack of advanced SMS-specific features when compared to more specialized tools, many consider it a fair trade-off for its low price and intuitive interface. Sender’s generous free plan and pay-as-you-go SMS credits provide businesses with the flexibility to grow at their own pace. In the search for a no-frills solution that handles both email and SMS at an exceptional value, Sender may be the option for budget-conscious teams.

Best for Budget
Price Low
Pros
Most affordable SMS rates on the market with transparent pricing structure
Combines email and SMS marketing seamlessly in single platform
Smaller user community available for peer support and shared marketing strategy discussions
Cons
Fewer advanced SMS-specific features
Limited customization compared to SMS-only platforms with specialized functionality
Messages need to be shorter
  • Cross-channel dashboard combining email and SMS marketing management into unified interface
  • Email integration allowing for coordinated marketing campaigns across multiple communication channels
  • High deliverability rates across 48+ countries ensuring reliable message delivery worldwide

Sender combines email and SMS marketing in unified plans, making it one of the most cost-effective options in the market. The platform offers a generous free plan supporting up to 2,500 subscribers and 15,000 emails monthly with limited SMS capabilities. Paid plans start at $7/month and include both email and SMS functionality, with SMS credits priced as low as $0.005 per message depending on the destination country.

The pay-as-you-go SMS credit system allows businesses to purchase additional credits as needed without changing their base plan, and there are no setup fees or hidden costs.

Best for Local Business Salesmsg

Cobanker review
4.3
CoBanker choice
Overview

Salesmsg is the leading SMS solution for small, service-oriented businesses who need to maintain local roots in the places they serve. The platform allows any business to get phone numbers in any US or Canadian area code, helping to present as a ‘local’ company within their own communities. Integration with HubSpot and Pipedrive’s CRM platforms allows their communication with customers to integrate smoothly and makes the platform most useful for small teams already invested in these systems.

While some reviews on Reddit have expressed that the platform comes across as ‘too small’ for international or large campaigns, this affirms that Salesmsg is primarily a hyperlocal service business platform, as opposed to a global enterprise solution. Experimental features like an AI textbot and call forwarding make their platform even more feature-rich for day-to-day customer engagement. Local clinics, salons, contractors, and other community businesses will find their focus on simplicity and personalization lacking in bigger, global-first platforms.

Best for Local Business
Price Medium
Pros
CRM integration with HubSpot and Pipedrive for seamless relationship management workflows
Best for moving buyers through longer sales cycles
Highly user-friendly and intuitive
Cons
Limited to US and Canada only
Web app lacks advanced features
Some users experience issues due to lag
  • Local phone numbers available for any US or Canadian area code enabling authentic community presence
  • Automated follow-ups and improved speed to lead generation
  • Simple interface perfect for small teams and delegation

Salesmsg focuses on US and Canadian markets with straightforward pricing designed for local businesses. Plans start at $25/month for basic functionality and scale up based on the number of users and phone numbers needed. The platform specializes in providing local phone numbers for any US or Canadian area code, helping businesses maintain authentic local connections with their communities.

Pricing includes CRM integrations, call forwarding capabilities, and access to their experimental AI textbot features, making it particularly valuable for service-based businesses that prioritize customer relationships over high-volume marketing campaigns.

Best for Two-Way Conversations Textedly

Cobanker review
4.2
CoBanker choice
Overview

Textedly is a business texting platform designed with conversations as the first priority. The platform differentiates itself by focusing on two-way texting scalability, along with shared team inboxes and keyword triggers that simplify nurturing for service-based businesses. Rather than being inundated with platform features, SMBs using Textedly are able to cut through complexity with straightforward interfaces designed to be easy to use, with less admin overhead.

Customer response times are cited as slow by some users on Reddit, but is also possibly indicative of an intuitive platform that requires little-to-no support after campaigns are established. Textedly has found wide usage with salons, clinics, and local service businesses who need to be quick to respond to their customers, and value conversations over blasting.

Best for Two-Way Conversations
Price Medium
Pros
Excellent two-way conversation management with team collaboration
Simple setup and user-friendly interface requiring minimal technical knowledge or training
Strong focus on customer service and support use cases as opposed to high-volume marketing blasts
Cons
Limited advanced automation compared to comprehensive marketing-focused competitors in the space
Fewer marketing-specific features available for businesses prioritizing promotional campaigns over customer service
Smaller feature set may limit growth potential as messaging needs become more sophisticated
  • Two-way messaging capabilities with real-time conversation management and customer interaction tracking
  • Shared team inbox allowing multiple staff members to collaborate on customer communications
  • Keyword triggers for automated responses and customer service workflow optimization
  • Contact management system with detailed customer profiles and communication tracking

Textedly offers 12 different pricing tiers ranging from free ones to small business plans around $20/month, and enterprise solutions for high-volume users. The platform’s strength lies in two-way conversational messaging, with features like shared team inboxes and conversation tracking included across all plans.

Unlike many competitors, Textedly’s plans include specific message allocations rather than credit systems, making it easier for businesses to predict costs. The platform also offers volume discounts for higher-tier plans and includes features like keyword automation and contact management tools designed specifically for businesses focused on customer service and engagement.

Best for Simplicity Textla

Cobanker review
4.1
CoBanker choice
Overview

Textla has positioned itself as a solution for businesses that are overwhelmed by other platforms’ feature sets, seek simplicity, and want clarity on the services they use. This means that their service is optimized for businesses and individuals with a low tolerance for FUD and an appreciation for transparent design, no-nonsense support, compliance tools, and straightforward campaign management.

Its emphasis on human onboarding, in particular, has been recognized as a feature that caters to businesses with small teams or those that prefer one-on-one support to ensure their campaigns are configured correctly from the start. While a few users express dissatisfaction with the lack of integrations as a feature, others have highlighted it as a positive feature, describing that it allows them to focus less on troubleshooting integrations and more on understanding the platform’s functions. Compliance tools and clear campaign management options are also frequently mentioned in testimonials, with users appreciating the confidence these features bring to their messaging practices.

Best for Simplicity
Price Low
Pros
Extremely low per-message costs at $0.01 per SMS making it budget-friendly for high-volume messaging
Personal onboarding with human support agents providing customized training and setup assistance
Clean, intuitive interface requires no technical knowledge or prior SMS marketing experience
Cons
No native integrations with third-party tools, limited to Zapier connectivity only
Smaller feature set compared to comprehensive platforms
Limited advanced automation capabilities restricting sophisticated drip campaigns and behavioral trigger workflows
  • Personal onboarding sessions with dedicated human support agents for customized setup assistance
  • Visual interface design prioritizing clarity and ease-of-use for non-technical business owners
  • Built-in compliance tools ensuring regulatory adherence

Textla stands out with transparent, straightforward pricing starting at $19/month plus $0.01 per SMS sent – one of the lowest per-message rates in the industry. The platform’s pricing model is designed to be simple and predictable, with no hidden fees or complex credit systems. Plans include essential SMS marketing features like campaign management, contact segmentation, and basic automation tools.

While the feature set is more limited compared to comprehensive platforms, Textla compensates with exceptional customer service including personal onboarding calls and direct phone support, making it ideal for businesses that value simplicity and human support over advanced automation features.

Best for Customization Twilio

Cobanker review
4.0
CoBanker choice
Overview

Twilio is often the best fit for brands that need the greatest flexibility and customization capabilities within SMS marketing. Twilio has powered the SMS needs for heavyweights like Uber and Airbnb and is the go-to choice for many because it has developer-level customization capabilities. With easy no-code entry points like Zapier and built-in connectors, it is also accessible to teams with non-developer resources.

As such, it’s a great choice for organizations with more specific requirements that may require more than standard SMS platforms. These specific use cases include companies with unique, specialized workflows, companies that need to adhere to strict regulatory compliance, and companies with scale at a global level that SMS providers cannot support. Twilio’s customization capabilities have drawn some complaints from customers that find the onboarding and setup process complex or are disappointed at the limited “out-of-the-box” functionality.

However, these points can be taken as one of Twilio’s greatest advantages. With unparalleled customizability for teams with development resources, Twilio is not designed to be a turnkey app solution, but rather a toolkit for building a solution that can cater to a business’s unique requirements with full control over delivery, automation, and integration.

Best for Customization
Price Low
Pros
Unlimited customization possibilities for unique use cases and specialized business requirement solutions
Most cost-effective for high-volume messaging with transparent pay-per-use billing
Strong APIs for building scalable omnichannel engagement flows
Cons
Requires significant technical knowledge or developer resources
No ready-to-use interface - backend only
Complex setup process compared to standard platforms
  • Complete flexibility and customization possibilities for unique business requirements and specialized use cases
  • API platform providing developer-level access for custom integrations and advanced functionality implementation
  • No-code options available through Zapier and built-in connectors for non-technical team accessibility
  • Enterprise features include advanced security, compliance controls, and scalable infrastructure

Twilio operates on pure pay-as-you-use pricing with SMS messages starting at $0.0083 per message sent or received, with no monthly subscription fees for basic messaging services. Phone numbers cost extra starting at $1.15/month for local numbers, and the platform offers multiple communication channels including Voice APIs at $0.0085/min to receive calls and $0.014/min to make calls. For businesses needing email marketing, SendGrid plans start at $15/month, while their advanced Segment CDP begins at $120/month for up to 10,000 visitors.

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What are Text Message Marketing Services?

Text message marketing software specializes in enabling businesses to send promotional, transactional, and automated SMS messages directly to customers’ mobile phones. These platforms provide tools for managing contact lists, creating automated workflows, ensuring regulatory compliance, and tracking campaign performance. Modern SMS marketing software goes beyond simple bulk messaging to offer features like two-way conversations, AI-powered content generation, and integration with existing business systems. The software handles the technical complexities of SMS delivery, carrier relationships, and compliance requirements while providing user-friendly interfaces that allow businesses to focus on crafting effective messaging strategies. For small and medium businesses, these platforms represent a crucial bridge between traditional marketing channels and the highly personal, immediate nature of text messaging.

What are the Benefits of Text Message Marketing Services?

Text message marketing is a unique way to immediately reach and build relationships with customers. This software has revolutionized how businesses connect with their customers, offering unprecedented direct access to audiences through their most personal communication channel.

  • Immediate reach: SMS messages achieve 98 percent open rates with most messages read within 3 minutes, ensuring your communications reach customers when they matter most.
  • Higher engagement: Text messages generate 45 percent response rates compared to 6 percent for email, making SMS one of the most engaging marketing channels available.
  • Cost-effective: SMS marketing typically costs a fraction of traditional advertising while delivering measurable ROI through direct customer engagement and conversion tracking.
  • Automation: Modern platforms enable sophisticated automated workflows that trigger based on customer behavior, purchase history, or specific dates without manual intervention.
  • Compliance: Professional SMS software includes built-in compliance tools for TCPA, GDPR, and other regulations, protecting businesses from costly violations and maintaining customer trust.
  • Integration: Leading platforms connect seamlessly with existing CRM systems, e-commerce platforms, and marketing tools, creating unified customer experiences across channels.
  • Personalization: Advanced segmentation and AI features allow businesses to send highly targeted messages based on customer preferences, behavior, and purchase history.

How To Choose Text Message Marketing Services

Choosing the right SMS marketing software all depends on your business, its needs, and the stages you’re at. Here are a couple elements to evaluate when hedging on software against another:

  • Budget: Consider both monthly platform costs and per-message rates, ensuring the pricing structure aligns with your expected messaging volume and growth plans.
  • Features: Evaluate essential capabilities like automation workflows, two-way messaging, compliance tools, and analytics to ensure the platform meets your current and future needs.
  • Ease: Prioritize platforms with intuitive interfaces and comprehensive onboarding, especially if your team lacks technical expertise or SMS marketing experience.
  • Integration: Verify compatibility with your existing CRM, e-commerce platform, email marketing tools, and other business systems to maintain workflow efficiency.
  • Support: Research customer service quality, availability, and response times through reviews and trial periods, as responsive support is crucial during campaign launches.
  • Scalability: Choose platforms that can grow with your business without dramatic price increases or feature limitations as your messaging volume expands.
  • Compliance: Ensure the platform provides robust compliance tools for your industry and target markets, including opt-in/opt-out management and regulatory reporting capabilities.

FAQs

SMS marketing software is specifically designed for business use with features like bulk messaging, automation, compliance management, and analytics. Regular texting apps are built for personal communication and lack the professional tools businesses need for effective marketing campaigns.

 

No, modern SMS marketing platforms are designed for non-technical users with drag-and-drop interfaces, templates, and comprehensive onboarding. Most businesses can launch their first campaign within hours of signing up.

SMS marketing is legal when done correctly, but requires explicit opt-in consent, clear opt-out options, and adherence to regulations like TCPA and GDPR. Professional SMS platforms include compliance tools to help businesses stay within legal boundaries.

Yes, leading platforms offer extensive integrations with popular CRM systems, e-commerce platforms, email marketing tools, and business applications through direct integrations or platforms like Zapier.