Best Email Automation Software of 2025

Written by
Best Email Automation Software of 2025 Shanel Pouatcha
Updated

September 11, 2025

Email automation is the process of using software to create workflows, or a series of connected email messages that are automatically triggered by predefined criteria. These automated workflows allow you to send relevant, timely messages to your prospects and customers with minimal manual effort on your part, leading to improved engagement, revenue, and your best sleep schedule.

Selecting the proper email automation software to match your needs can mean the difference between lead nurturing or abandoned cart recovery in the ecommerce store that you own.

 

 

Best for Small Business ActiveCampaign

Cobanker review
4.5
CoBanker choice
Overview

The visual automation builder is intuitive yet powerful, allowing you to create complex workflows based on website behavior, email engagement, and custom events. What sets ActiveCampaign apart is its ability to bridge the gap between simple email marketing and complex CRM functionality. The platform excels at behavioral automation, tracking user interactions across your website and automatically triggering relevant email sequences. For growing businesses that need sophisticated marketing automation without enterprise-level complexity, ActiveCampaign provides the perfect balance of power and usability.

Best for Small Business
Pricing Middle
Pros
Unmatched automation capabilities with 500+ pre-built templates
Built-in CRM for unified sales and marketing
Advanced lead scoring and website tracking
Excellent deliverability rates
Deep integrations with 870+ apps
Cons
Steeper learning curve for beginners
Limited automation features on the starter plan
Can feel overwhelming initially

Workflow automation, pre-built automation templates, built-in CRM, lead scoring, website tracking, app integrations

Starts at $15/month

Best for Ecommerce Klaviyo

Cobanker review
4.6
CoBanker choice
Overview

Klaviyo dominates the ecommerce automation space with deep integrations for Shopify, WooCommerce, and other platforms. It excels at turning website behavior into targeted email campaigns that drive revenue. Built specifically for online retailers, Klaviyo’s strength lies in its ability to track and respond to customer behavior in real-time. The platform automatically captures browsing data, purchase history, and engagement patterns to create highly personalized email experiences.

Best for Ecommerce
Pricing Low
Pros
70+ pre-built ecommerce automation flows
Advanced predictive analytics and AI
Dynamic product recommendations
Integrated SMS marketing
Powerful customer segmentation
Cons
Can get expensive as you scale
Learning curve for complex automations
Limited for non-ecommerce use cases

Ecommerce automation flows, predictive analytics, dynamic product recommendations, SMS marketing, Shopify/WooCommerce integrations

  • Free: $0 (250 profiles, 500 emails)
  • Email: $45/month (15,000 emails)
  • Email + SMS: $60/month (includes 1,250 SMS credits)

Best for Budget Brevo

Cobanker review
4.0
CoBanker choice
Overview

Brevo offers incredible value with its free plan that includes actual email automation features rarity in the industry. The platform’s automation builder covers essential workflows like welcome sequences, birthday campaigns, and behavioral triggers based on email engagement. Brevo’s transactional email heritage means excellent deliverability rates and technical reliability for automated campaigns. The workflow builder is straightforward, allowing users to create multi-step email sequences with conditions based on opens, clicks, and custom events.

Best for Budget
Pricing Low
Pros
Generous free plan (300 emails/day)
Email + SMS automation included
Transactional email capabilities
Affordable pricing structure
Free CRM included
Cons
Limited automation templates
Additional users cost extra
May require removing branding on some plans

Email + SMS automation, transactional emails, free CRM, automation workflows, affordable pricing

Free plan available; paid plans start at $8/month

Custom pricing parameters:

  • Emails/month
  • Remove watermark ($10.80)
  • Dedicated IP

Best for Beginners MailerLite

Cobanker review
4.4
CoBanker choice
Overview

MailerLite strikes the perfect balance between simplicity and functionality. It’s incredibly user-friendly while still offering advanced features like dynamic content and automation workflows. Designed with first-time email marketers in mind, MailerLite removes the complexity that often intimidates beginners. The drag-and-drop email editor is intuitive, with pre-designed blocks for common elements like headers, product showcases, and call-to-action buttons. Despite its simplicity, MailerLite doesn’t sacrifice power, offering robust segmentation capabilities and professional landing page creation tools.

Best for Beginners
Pricing Low
Pros
Extremely easy to use
Generous free plan (1,000 subscribers)
Beautiful email templates
Landing page builder included
Excellent value for money
Cons
Limited advanced automation triggers
No website tracking for behavioral automation
Fewer integrations than competitors

Workflow automation, landing page builder, dynamic content, email templates, free plan with generous limits

Free plan available; paid plans start at $9/month

Best for All‑in‑one marketing GetResponse

Cobanker review
4.3
CoBanker choice
Overview

GetResponse goes beyond email with webinars, landing pages, and conversion funnels—all in one platform. It’s ideal for businesses wanting comprehensive marketing tools under one roof.

Best for All‑in‑one marketing
Pricing Middle
Pros
Complete marketing suite (email, webinars, funnels)
Strong automation workflow builder
Excellent deliverability
40+ automation templates
Conversion funnel feature
Cons
Can feel overwhelming with too many features
Higher-tier plans required for advanced automation
Interface could be more modern

Email automation, webinars, conversion funnels, workflow builder, automation templates

Starts at $10/month

Best for Omnichannel Omnisend

Cobanker review
4.4
CoBanker choice
Overview

Omnisend specializes in omnichannel automation, combining email, SMS, push notifications, and more into unified customer journeys for maximum engagement.  The platform creates unified customer profiles that track interactions across email, SMS, push notifications, and web behavior, allowing for sophisticated cross-channel automation sequences. What sets Omnisend apart is that all features are available across all plans—even the free tier includes advanced automation, segmentation, and omnichannel capabilities. For ecommerce stores wanting to coordinate multiple communication channels without paying for features they won’t use, Omnisend provides comprehensive functionality at transparent pricing.

Best for Omnichannel
Pricing Low
Pros
20+ pre-built ecommerce workflows
Omnichannel automation (email, SMS, push)
Easy drag-and-drop builder
Shopify/WooCommerce integrations
Free plan includes automation
Cons
Limited to ecommerce use cases
Smaller template library
Can get pricey for larger lists

Omnichannel automation (email, SMS, push), pre-built ecommerce workflows, drag-and-drop builder, Shopify/WooCommerce integrations, free plan automation

Free plan available; paid plans start at $11/month

Best for Simple Workflows Mailchimp

Cobanker review
4.4
CoBanker choice
Overview

Mailchimp remains a household name in email marketing, offering easy-to-use automation features and hundreds of integrations with strong brand recognition.

Best for Simple workflows
Pricing Middle
Pros
User-friendly interface
Extensive integration library
Strong brand recognition
Good template selection
Comprehensive analytics
Cons
No automations on free plan anymore
Expensive compared to alternatives
Charges for inactive subscribers
Limited advanced automation features

Workflow automation, pre-built templates, integrations library, analytics and reporting, easy-to-use interface

Starts at $20/month

Best for Visual Workflows Drip

Cobanker review
4.4
CoBanker choice
Overview

Drip’s visual workflow builder is among the most intuitive in the industry, using a flowchart-style interface that makes complex automation logic easy to understand and modify. The platform excels at sophisticated segmentation and behavioral tracking, triggering workflows based on specific product purchases, browsing patterns, and engagement history. Unlike platforms where workflows are buried in settings, Drip puts the automation builder front and center. For established ecommerce businesses that need advanced customer journey mapping, they provide the visual clarity and power required.

Best for Visual workflows
Pricing High
Pros
Intuitive visual workflow builder
Excellent ecommerce integrations
Revenue tracking for each automation
Advanced segmentation capabilities
Rules feature for universal automations
Cons
Email editor isn't as flexible
Pricing geared toward established businesses
Limited outside ecommerce use cases
No free plan

Visual workflow automation, segmentation and tagging, ecommerce revenue tracking, rules for universal automations, Shopify/WooCommerce integrations

Starts at $39/month

Best for Content Creators Kit

Cobanker review
4.4
CoBanker choice
Overview

Kit is designed specifically for creators—bloggers, podcasters, course builders—who want to monetize their audience through email with creator-focused features. The platform prioritizes simplicity and creator-specific functionality over complex enterprise features. Kit’s strength lies in understanding the unique needs of content creators who need to build, nurture, and monetize their audiences. The tool possesses features like creator recommendations, landing page templates designed for lead magnets, and integration with digital product platforms.

Best for Content Creators
Pricing Middle
Pros
Generous free plan (10,000 subscribers)
Built for creator monetization
Landing page builder included
Easy audience segmentation
Creator network for recommendations
Cons
Basic email editor
Limited to one automation on the free plan
Not ideal for complex business workflows
Less suitable for e-commerce

Workflow automation, landing page and form builder, creator-focused monetization, audience segmentation, creator network for cross-promotion

Free plan available; paid plans start at $25/month

Best for Large Business HubSpot

Cobanker review
4.5
CoBanker choice
Overview

HubSpot offers a complete marketing, sales, and service platform with powerful automation capabilities across all customer touchpoints for enterprise-level needs. The platform is designed as a comprehensive business growth suite, integrating email marketing with CRM, sales tools, customer service, and content management. HubSpot’s automation extends beyond email to include lead scoring, sales pipeline automation, and customer service workflows. The platform excels at creating unified customer experiences across multiple touchpoints and departments.

Best for Large Business
Pricing Low
Pros
Complete CRM and marketing suite
Generous free plan features
Advanced lead scoring and nurturing
Comprehensive analytics
Excellent customer support
Cons
Expensive for full features
Can be overwhelming for small businesses
Steep onboarding fees on higher plans
Limited automation on starter plans

CRM automation, lead scoring and nurturing, marketing + sales workflows, analytics and reporting, customer support

Starts at $9/month; enterprise plans available

Best for Zoho Ecosystem Zoho Campaigns

Cobanker review
4.2
CoBanker choice
Overview

This tool provides excellent value for businesses already using Zoho CRM, Books, or other Zoho applications. Data synchronization across the Zoho suite is seamless, eliminating the need for complex integrations or data imports. The automation capabilities cover essential workflows like welcome sequences, drip campaigns, and basic behavioral triggers. While not as feature-rich as specialized email platforms, Zoho Campaigns delivers solid automation functionality at budget-friendly prices.

Best for Zoho Ecosystem
Pricing Low
Pros
Very affordable pricing
Integrates with Zoho CRM
Unlimited automation workflows
Good variety of triggers and actions
Responsive customer support
Cons
No live chat support
Campaign setup not as intuitive
Limited compared to specialized tools
Fewer third-party integrations

Workflow automation, Zoho CRM integrations, unlimited automation workflows, trigger/action variety, affordable pricing

Free plan available; paid plans start at $3/month

Best for Simplicity Benchmark

Cobanker review
3.5
CoBanker choice
Overview

Benchmark’s email automation prioritizes ease of use, making it accessible for small business owners who want automated email campaigns without technical complexity. The automation workflows are template-driven, with pre-built sequences for welcome emails, re-engagement campaigns, and basic drip marketing that can be customized with simple edits. The email editor integrates smoothly with automation workflows, allowing users to design professional-looking automated emails without coding knowledge. Benchmark’s approach removes the intimidation factor that prevents many small businesses from implementing email automation.

Best for Simplicity
Pricing Low
Pros
Extremely simple to use
Good selection of automation templates
Clean, intuitive interface
Affordable pricing
No complexity, not overwhelming
Cons
Limited advanced features
Fewer integrations
Slower feature updates
Less powerful than competitors

Workflow automation, email templates, basic automation workflows, clean interface, easy-to-use for beginners

Free plan available; paid plans start at $13/month

Caption icon Table of contents

What is Email Automation Software?

Email automation software is a digital solution that allows businesses to create workflows, or a series of connected email messages that are automatically triggered by predefined criteria. These automated workflows enable you to send relevant, timely messages to prospects and customers with minimal manual effort, leading to improved engagement, revenue, and efficiency.

Email automation is particularly valuable for ecommerce businesses, content creators, and service providers who need to nurture leads, recover abandoned carts, welcome new subscribers, and maintain ongoing customer relationships at scale.

What Makes the Best Email Automation Software?

Before diving into our top picks, here’s what separates the best email automation tools from the rest:

  • Easy-to-use visual workflow builder
  • Behavior-based triggers (not just time-based)
  • Advanced segmentation capabilities
  • Solid integrations with your existing tools
  • Scalable pricing that grows with your business
  • Deliverability that actually reaches inboxes
  • Analytics to track performance and ROI

 

What Are the Benefits of Email Automation Software?

Email automation software can transform how businesses communicate with their audience throughout the customer journey. Key benefits include:

  • Improved efficiency: Automated workflows save countless hours by eliminating manual email sending and follow-ups, allowing teams to focus on strategy and creative content.
  • Better personalization: Advanced segmentation and behavioral triggers enable highly targeted, relevant messaging that resonates with specific audience segments.
  • Increased revenue: Automated sequences like abandoned cart recovery, post-purchase upsells, and win-back campaigns directly impact bottom-line results.
  • Enhanced customer experience: Timely, relevant communications improve customer satisfaction and build stronger relationships through consistent touchpoints.
  • Scalable growth: Automation allows businesses to maintain personal communication with growing subscriber lists without proportionally increasing manual effort.
  • Data-driven insights: Comprehensive analytics help optimize campaign performance and understand customer behavior patterns for continuous improvement.

 

How to Choose Email Automation Software

Selecting the right email automation platform depends on your specific business needs and priorities. Consider these key factors:

  • Business type: Ecommerce businesses need different features than content creators or B2B service providers. Choose software designed for your industry and use case.
  • Essential features: Determine which capabilities are most important: visual workflow builders, behavioral triggers, segmentation, integrations, deliverability, or analytics.
  • Scalability: Consider your growth plans and choose a platform that can accommodate increasing subscriber counts and complexity without requiring migration.
  • Ease of use: Evaluate how quickly your team can learn and adopt the platform. User-friendly interfaces encourage better utilization and faster results.
  • Integration requirements: Ensure the software connects with your existing tools like CRM, ecommerce platform, website, and other marketing tools.
  • Budget: Compare pricing models and total cost of ownership, including any setup fees, additional user costs, or feature limitations.
  • Support and resources: Consider the quality of customer support, documentation, and educational resources available to help you succeed.

 

FAQs

 

Email automation software provides a systematic approach to nurturing leads and maintaining customer relationships without constant manual effort. It’s crucial for businesses that want to scale their communication, improve engagement rates, and drive revenue through personalized, timely messaging.

Important features include visual workflow builders, behavioral triggers, advanced segmentation, deliverability optimization, analytics and reporting, integrations with existing tools, and scalable pricing. The specific features you need depend on your business type and goals.

Most email automation platforms use subscriber-based pricing, charging monthly fees based on your contact list size and email sending volume. Many offer free plans for small lists, with paid plans unlocking advanced features and higher limits.